Terms of Purchase for Jellycatna
1. Acceptance of Terms
By placing an order on our website, you signify your agreement to be bound by these Terms of Purchase. These terms establish the relationship between you (the customer) and our company regarding the acquisition of products available on our platform.
2. Product Availability
The availability of products on our site is subject to variation. Although we make every effort to maintain precise inventory records, situations may occur where a product is out – of – stock or no longer in production. If an item you order is unavailable, we will inform you without delay. We will present alternatives such as providing a substitute product (if accessible), issuing a refund, or arranging a back – order if feasible.
3. Pricing and Payment
All product prices on our website are denominated in USD. Prices are liable to change without prior notice; however, the price applicable at the time of your order placement will be respected.
We support multiple payment methods, including major credit/debit cards. When you supply payment information, you affirm and guarantee that you are authorized to utilize the selected payment option. Payment will be processed immediately upon order submission. In the event of a payment failure, your order may not be processed.
4. Order Processing and Delivery
Once we receive your order, we will commence processing it as quickly as possible. Processing durations can differ based on factors like product availability, payment verification, and the volume of orders.
Delivery times are approximate and not guaranteed. Shipping carriers determine the actual delivery schedules. Once your order has been dispatched, we will furnish you with a tracking number (if available) so that you can monitor the delivery progress. Delivery addresses must be accurate. If you furnish an incorrect address and the package is returned to us, you may be accountable for additional shipping fees to resend the order.
5. Returns and Exchanges
We aim for your complete satisfaction with your purchase. If you are not content with your product, you may return it within 180 days from the date of receipt, provided the item is in its original condition with all accompanying tags.
To initiate a return or exchange, get in touch with our customer service team at [email protected]. We will provide you with the necessary instructions for returning the product. Refunds will be credited back to the original payment method used for the purchase. Note that any shipping costs you initially paid may not be refunded, except when the return is a result of an error on our part.
6. Intellectual Property
All products, along with their designs, trademarks, and copyrights, are the property of their respective owners. By purchasing a product from our website, you are granted a restricted license to use the product for personal, non – commercial purposes only. You are not permitted to reproduce, modify, distribute, or sell the products without obtaining prior written consent from the rights holders.
7. Limitation of Liability
Our company will not be held liable for any indirect, consequential, special, or punitive damages that arise from or are related to your purchase of products. This includes, but is not limited to, loss of profit, loss of data, or business disruption. Our liability, if any, shall be restricted to the amount you paid for the specific product in question.
8. Amendments to Terms
We reserve the right to modify these Terms of Purchase at any time. Any alterations will be published on our website. By continuing to use our website and place orders after the changes have been made, you consent to be bound by the updated terms.
9. Contact Information
If you have any questions or concerns regarding these Terms of Purchase or your order, please contact us at [email protected]. We will respond to your inquiries as promptly as possible.